Legal & Policies

Free Trial Period

We offer a free trial period for new users to experience our premium features. You can cancel your trial at any time during the trial period without being charged.

Subscription Refunds

We offer a 7-day free trial for new users to experience our premium features before any charges occur. After the trial period, subscriptions are generally non-refundable. However, we may consider refunds on a case-by-case basis for exceptional circumstances.

• Refund requests are reviewed individually
• Approved refunds are processed within 5-7 business days
• Refunds are issued to the original payment method
• Partial refunds are not available for unused portions of billing cycles

How to Request Support or Cancellation

If you need assistance or want to cancel your subscription, please contact us with your account information and details about your situation. We're happy to help with any issues and can cancel your plan to prevent future charges while maintaining your access through the current billing period.

Cancellations

You can cancel your subscription at any time through your account settings. When you cancel:

• Your subscription will remain active until the end of your current billing period
• You'll continue to have access to premium features until the subscription expires
• No further charges will be made
• You can reactivate your subscription at any time

Special Circumstances

While subscriptions are generally non-refundable after the free trial, we may consider refunds for:

• Technical issues that prevented service usage
• Billing errors or duplicate charges
• Other exceptional circumstances reviewed on a case-by-case basis

Refunds will not be considered for violations of our terms of service or fraudulent activity.

Service Description

Our softball lineup generator provides tools to create, manage, and optimize team lineups for recreational and competitive softball games.

User Responsibilities

• Provide accurate account information
• Maintain the security of your account credentials
• Use the service in compliance with applicable laws
• Respect the intellectual property rights of others

Prohibited Uses

• Sharing account credentials with others
• Attempting to reverse engineer or copy our software
• Using the service for commercial purposes without permission
• Engaging in any activity that disrupts or interferes with the service

Information We Collect

• Account information (name, email address)
• Team and player data you enter into the system
• Usage analytics to improve our service
• Payment information (processed securely through Stripe)

How We Use Your Information

• Provide and maintain our service
• Process payments and manage subscriptions
• Send service-related communications
• Improve our features and user experience

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security audits.